Problem Note 17536: "DUMP HANDLER IS PROCESSING OUTOFMEMORY - PLEASE WAIT" error from SAS® Analytics Platform server
 |  |  |  |
The SAS Analytics Platform server might fail with error messages similar to the following appearing in the log:
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
JVMDG217: DUMP HANDLER IS PROCESSING OUTOFMEMORY - PLEASE WAIT.
JVMDG315: JVM REQUESTING HEAP DUMP FILE
JVMDG318: HEAP DUMP FILE WRITTEN TO {SASAPCORE/BIN directory}
JVMDG303: JVM REQUESTING JAVA CORE FILE
This error is a result of incorrect memory settings in the invocation of the SAS Analytics Platform server.
To correct this problem, edit the APSERVER script. By default, this file is located in the following directory:
{SASInstallationDirectory}/sas913/SASAPCore/bin
By default, the last line of this file contains:
.../sasjre/1.4.2/jre/bin/java $CLOPTS ....
Add the following between the /jre/bin/java and the $CLOPTS:
-Xms256m -Xmx1024m
Once you have made this change, the line should look like this:
... /sasjre/1.4.2/jre/bin/java -Xms256m -Xmx1024m $CLOPTS ....
Save this file.
Restart the SAS Analytics Platform server using the updated APSERVER script.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | 64-bit Enabled Solaris | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 |
| Solaris | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| HP-UX | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Linux | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| 64-bit Enabled HP-UX | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| HP-UX IPF | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| AIX | 5.2 | 6.1 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Advanced Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Type: | Problem Note |
| Priority: | high |
| Topic: | System Administration ==> Servers Analytics ==> Data Mining |
| Date Modified: | 2008-01-10 09:48:06 |
| Date Created: | 2006-04-26 09:01:12 |